I can't access the payment pages
After you have selected your journey, on the next page you are asked to :
- choose your method of collection,
- enter your complete name and address,
- tick the general sales conditions box,
- click on the confirm this step link.
On the next page, you enter the secured area (HTTPS) because you are going to enter the banking information necessary for on-line payment.

If you cannot access this secured page (https):
From your workplace:
- Check with your network administrator that you are authorised to make on-line payments.
From your home:
- Check your security parameters in the corresponding menu, depending on the browser used.
Examples:
With Internet Explorer:
In the "Tools" tab, select the "Internet options" menu then the "security" option and tick "default level".
In the "Tools" tab, select the "options…" menu. Under the "Advanced" heading, check that the "security" options are ticked.